How it works:
This Grievance Procedure has been established for APR to address grievances from parties, including individuals, government organizations and non-governmental organizations concerning the implementation of APR’s sustainability policy. We recognize that providing this feedback mechanism for stakeholders is important because it helps in the monitoring of compliance with APR’s policy throughout our operations.
The Grievance Procedure also promotes transparency and accountability, through disclosure of our grievances, with updates on our actions to address them.
